ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Ep 7: Navigating the Evolving Landscape of Customer Success and Go-to-Market Strategies with Elizabeth Italiano"
Episode Synopsis
Join us in our latest CS In Focus podcast episode featuring Elizabeth Italiano, a beacon in Customer Success and Go-to-Market strategies. Elizabeth unpacks her journey from Salesforce to leading Go-to-Market Advisors in this enlightening conversation, blending insights with experience.
Key takeaways include:
🌐 The unique perspective of wearing both AE and CSM hats.
📊 Overcoming the Fear of Finding Out (FoFo) through data-driven decision-making.
🔍 The vital role of Voice of the Customer (VoC) in transcending traditional NPS approaches.
🤝 How to maintain the trusted advisor status while driving revenue in CS.
Elizabeth’s insights are a treasure trove for anyone navigating the challenging yet rewarding world of Customer Success and market strategy.
Don’t miss out on this episode packed with actionable insights and future-forward strategies.
Elizabeth's LinkedIn: https://www.linkedin.com/in/elizabethitaliano/
Workshop:
https://questtoquota.carrd.co/
Key takeaways include:
🌐 The unique perspective of wearing both AE and CSM hats.
📊 Overcoming the Fear of Finding Out (FoFo) through data-driven decision-making.
🔍 The vital role of Voice of the Customer (VoC) in transcending traditional NPS approaches.
🤝 How to maintain the trusted advisor status while driving revenue in CS.
Elizabeth’s insights are a treasure trove for anyone navigating the challenging yet rewarding world of Customer Success and market strategy.
Don’t miss out on this episode packed with actionable insights and future-forward strategies.
Elizabeth's LinkedIn: https://www.linkedin.com/in/elizabethitaliano/
Workshop:
https://questtoquota.carrd.co/
In God we trust