Mastering The New Patient Phone Call

14/01/2025 2 min Temporada 1 Episodio 7
Mastering The New Patient Phone Call

Listen "Mastering The New Patient Phone Call"

Episode Synopsis

Blatchford Coach Kelly McCarthy shares essential strategies for maximizing the effectiveness of new patient phone calls. She emphasizes the importance of using colored scripts to signal priority calls, making genuine connections before scheduling, and employing power questions to understand patient needs. The episode includes the valuable practice of doctors personally calling new patients before their appointments to build rapport and increase show rates.