Is Your Customer Service Managed by Personality, or Process? OMOQ #21

SimpleBiz360™ Podcast
30/12/2024 1 min Episodio 21
Is Your Customer Service Managed by Personality, or Process? OMOQ #21

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Episode Synopsis

The Experience Economy begs companies to understand what customers want, need, and deserve. If we believe this, then why do so many companies operate without customer service protocols, or training?Support the show

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