ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Service Management Leadership - Do Not Try To Solve Every Edge Case"
Episode Synopsis
In this episode, Jeffrey encourages leaders not to try to solve for every edge case and to focus on the fundamentals.Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
More episodes of the podcast Service Management Leadership Podcast
Service Management Leadership - CMDB Part 3
30/10/2025
Service Management Leadership - CMDB Part 2
23/10/2025
Service Management Leadership - CMDB Part 1
16/10/2025
Service Management Leadership - A Story
13/10/2025
In God we trust