On this episode of Secret Ops, we talk with Adam Honig CEO of Spiro an AI-powered “Anti-CRM” CRM for manufacturers. Now, Adam has seen the evolution of CRMs first hand over the years and he knows all the heads that come with implementing one. That’s why he and his team are working on removing the manual input bottlenecks by leveraging AI to automate data entry and help overcome user adoption hurdles.In this episode, we discuss the:History of how CRMs became a universally hated tool aImpact of automated data collection on user adoptionHow manufacturers became the target customer for SpiroImportance of unbiased AI-generated data for decision-making.Leveraging dashboarding to meet user needs without overwhelming them 👀 Watch the episode on Youtube🎙️ Check out the podcast at secret-ops.com📧 Email us at [email protected]🤓 Learn more about Ariana Cofone at arianacofone.com

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