In this episode of the Schools Redefined podcast, Abe explores how to respond to a difficult or even angry parent concern. It can be tough to keep your cool when dealing with an angry person, but as school leaders, we have to set the tone and be the example. By listening, acknowledging, and asking questions, you too can handle angry parent concerns like a pro!  Get ready to be the leader you want to become, lead with confidence, and create a school that doesn't survive, but thrives!  Be sure to share this episode with other school leaders and sign up to recieve updates on all things Schools Redefined: https://schoolsredefined.kit.com/home  Be great, because you are great! 

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