Listen "Episode #529: What Really Drives Scale – Purpose or People?"
Episode Synopsis
This week on ScaleUp Radio, we explore two different but equally powerful approaches to scaling a business. One focuses on building a community that challenges social perceptions, while the other focuses on guiding people through change and transformation. Tariq Kazemi, Co-founder and CEO of Bldbro, shares how his passion project became a £3 million skincare brand built around confidence and authenticity. What started as an online community for bald men has become a movement that celebrates individuality and self-acceptance. Uzma Aitqad, Founder of Magna People Change Consulting, helps organisations navigate digital and cultural change by focusing on people, not just process. With a background in engineering and a master’s in organisational change management, she brings a unique perspective to how leaders can make transformation stick. Together, they explore the balance between purpose and people – showing that successful scaling depends on both. Meet the Guests Tariq Kazemi – The Community Builder Bldbro was founded to change the narrative around baldness. Tariq and his two co-founders built a brand rooted in authenticity and confidence. Guided by the belief that healthy conflict leads to better decisions, the trio created a business culture that encourages open debate and collective ownership. From choosing sustainable aluminium packaging over cheaper plastic to learning sophisticated growth metrics such as Lifetime Value and Customer Acquisition Cost, Tariq’s story is one of purpose meeting performance. Uzma Aitqad – The Change Catalyst Uzma founded Magna People Change Consulting to address one of the biggest causes of failure in transformation: people and culture. She believes 70% of change initiatives fail because organisations focus on systems, not adoption. Her approach combines practical frameworks with empathy, helping leaders move from “doers” to influencers who inspire engagement. For Uzma, success means ensuring every change is understood, embraced and sustained. Key Lessons for Business Owners Mission before product – purpose drives growth. Culture determines success – people need to believe in the vision. Healthy conflict creates better decisions. Adoption is the measure of real change. Structure and consistency enable sustainable scale. Community or Culture – The Real Advantage Tariq demonstrates how authenticity and purpose can build powerful customer loyalty. Uzma shows that without internal engagement, even the best strategy will struggle to succeed. Their journeys highlight that scaling a business is about balance – between external brand identity and internal leadership strength. Final Thoughts Tariq and Uzma remind us that scaling is both a mindset and a mission. Success is not just about what you build, but who grows with you along the way. 🎙️ This episode was created with artificial intelligence as part of our ScaleUp Radio. Listen and Learn More 🎧 Listen to the full interviews on ScaleUp Radio: https://directory.libsyn.com/shows/view/id/scaleupradio 📅 Book a call with Kevin Brent to discuss your scaling journey: https://c.bizsmart.co.uk/widget/bookings/kb-30
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.