Roots and Roofs host Mackenzie Shelton sits down with mortgage loan officer Nicki Montelongo to shed light on what sets her apart in the mortgage industry. They delve into how lending practices have changed, stress the vital role of educating clients throughout the home buying process, and acknowledge the deep emotional significance of purchasing a home. Nicki highlights the necessity of being financially ready and discusses how she balances her professional life with being a single mother. Furthermore, the episode underscores the value of community engagement and maintaining a long-term perspective in client relations, all with the goal of empowering families through knowledge and assistance.Time Stamps:01:00 Nikki Montelongo: Journey into Mortgage Lending04:32 Evolution of Mortgage Lending: Past vs Present07:00 The Importance of Education in Home Buying09:26 Navigating Emotional Aspects of Home Buying11:49 Financial Preparedness for Home Buyers15:57 Finding Balance as a Single Mom and Professional21:50 Lessons from Motherhood in Client Relationships27:03 Community Involvement and Its Impact31:00 Long-Term Vision for Client RelationshipsConnect with Mackenzie:https://www.facebook.com/mackenzie.raburn/https://www.instagram.com/mackenzieleesheltonFind more great tips on her website:www.mahoganyacres.com

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