Listen "Being Right vs Being a Good Partner with Renee Psenka, Head of Revenue Operations at RudderStack"
Episode Synopsis
This episode features an interview with Renee Psenka, Head of Revenue Operations at RudderStack. As the leading open source Customer Data Platform, Rudderstack provides data pipelines that make it easy to collect data from every application, website and SaaS platform, then activates it in your warehouse and business tools. Before joining the team at Rudderstack as Head of Revenue Operations, Renee worked in Sales Operations at Bolt, and as a Business Architect at Cisco. Renee has a degree in Business Administration and Management from the University of North Carolina at Chapel Hill.On this episode, Renee discusses the importance of knowing the key players in your organization, going from zero to one in a tech start-up, and being right vs being a good partner. —Guest Quote“Ask questions, listen, and don't don't try to come with an answer. If you want to get to that point where you're leading, your perspective needs to not be about, you know, being right. It's about being a good partner. And sometimes that means being wrong.” - Renee Psenka—Time Stamps:*(02:02) - Renee’s transition to RevOps *(07:45) - First six months on the job…*(09:33) - RevObstacles *(13:40) - Biggest RevOops moment*(15:34) - The Tool Shed *(17:44) - Metrics that matter*(20:25) - Spreadsheets and Fantasy Football *(23:29) - RevOps blindspots*(25:59) - Rapid Fire *(29:06) - Parting advice —Sponsor:Rise of RevOps is brought to you by Qualified. Qualified’s Pipeline Cloud is the future of pipeline generation for revenue teams that use Salesforce. Learn more about the Pipeline Cloud on Qualified.com. —Links Connect with Renee Psenka on LinkedInConnect with Ian Faison on LinkedinCheck out the Rudderstack Website
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