Loss cliches; different types of loss; primary & secondary losses; cultural scripts of grief; meaning making; going to the cemetery; the fear of forgetting; comparing our griefs; trips to the mausoleum; putting our grief in a box; the Dual Process of Grief Model; the three year rule; personal narratives and story-telling; tater-tot casserole; the "what if" rabbit hole; getting to a place of gratitude; approaches to talking to callers about grief & loss; Kristin's list of movies to avoid while grieving; processing grief by talking about grief; processing calls on shift related to grief; grief and the pandemic (a topic for a later episode); and much more.

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