Ep. 4 - Why Implementation Can Make or Break Your Customer Retention

03/08/2021 48 min Episodio 4
Ep. 4 - Why Implementation Can Make or Break Your Customer Retention

Listen "Ep. 4 - Why Implementation Can Make or Break Your Customer Retention"

Episode Synopsis

Today we’re talking about implementation. Software or product implementation typically occurs in the post-sales process, and is essentially, deploying whatever the customer purchased. This typically involves making sure the product will operate properly and that users are trained and able to access said product. Tune-in to learn how to fulfill your contractual obligations and be a reliable sales force. 

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