Richard Lim, CEO of Retail Economics, joins Natalie for a wide-ranging discussion on: The health of the UK consumer and why 2024 will be a year of two halves. Richard's inflation theory (listen to find out!) Combating cost pressures in 2024 - business rates, labour costs and more. November data releases - interpreting the BRC retail sales and Barclaycard consumer spending data - from 'insperiences' to 'revenge spending' Digital transformation progress and where next for the industry. Separating hype from reality - why generative AI is not 'the next metaverse' (in buzzword bingo). ESG - managing conflicting consumer demands for convenience and sustainability. Links: Retail Economics Richard on LinkedIn  Retail Economics on Twitter/X If you enjoyed this episode, please leave us a rating or review on Apple, Spotify, or wherever you get your podcasts.

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