Mie Yamashita breaks down how to get your agents unstuck and back into production. Drawing from her experience with thousands of agents, Mie shares practical strategies for team leaders to boost engagement, set clear standards, and drive consistent results. From understanding the real reasons agents struggle, to using effective training techniques and role-playing strategies, she provides steps for leaders to help their agents perform at a higher level. If you're tired of watching your agents underperform, this is the episode you need to hear.Chapters00:00:00 – Unlock Productivity: How to Get Agents Back on Track00:00:38 – Webinar Kickoff: Host Suneet Welcomes You00:00:59 – Why Agents Get Stuck: Tackling Productivity Challenges00:02:49 – Meet Mie Yamashita: Productivity Powerhouse00:04:30 – Mie’s Opening: How to Revamp Your Training Approach00:05:32 – Leadership and Engagement: Modeling the Standard00:08:55 – Standards and Trust: The Core of Building a Thriving Team00:15:40 – Agent Engagement: Fostering Resiliency and Proactivity00:21:46 – Structuring Success: Daily and Weekly Routines that Work00:32:09 – Supporting Agents Through Failure00:34:18 – Setting Clear Standards: Leading Through Clarity00:35:36 – Failing Forward: Teaching Agents to Learn From Mistakes00:39:16 – Mastering Questions: The Secret to Better Conversations00:44:01 – Role Play Magic: Strategies for Effective Practice00:46:30 – Inspecting Performance: Fine-Tuning for Success00:51:40 – Final Tips and Q&A: Wrapping Up with MieLinks and ResourcesMie on LinkedIn Coach with MieMie on InstagramMie on Facebook Reside PlatformSuneet Agarwal on LinkedInReside Platform WebsiteThanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

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