In this week’s episode, Quinn teaches listeners 8 Steps to Follow when having a hard conversation. In it, Quinn shares how a friend called her about a family conflict and said these words, “Now before I tell you my side of the story, I reserve the right to be wrong. And I could not know what I’m talking about” which led Quinn to feel like this was a powerful topic to address before the holidays.
In the episode, Quin teaches listeners: 

What to say when reaching out for a hard conversation 
4 Family Communication Patterns 
8 Steps to Follow for Hard Conversations 

Specifically, Quinn gives tips that will help the listener understand: 

Reach out to them: I want peace.
Know that you can be wrong. 
Define a goal. Agree on terms before you sit down 
Set a time limit. 
Acknowledge your responsibility in the situation and conflict. 
Listen and validate. 
Share your side – “This is my experience. These are my feelings.” 
Restate desired outcome.

Mind Renewal Tips
Always remember, “There is your side – my side – and the truth.” 
Scripture Renewal:
Love is patient and kind; love does not envy or boast; it is not arrogant or rude. It does not insist on its own way; it is not irritable or resentful; it does not rejoice at wrongdoing, but rejoices with the truth. Love bears all things, believes all things, hopes all things, endures all things. 1 Corinthians 13:4-7
Resources:
study.com Family Communication Patterns Overview Theory Styles

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