What It's Like Being in Customer Support w/ Jodi Heen

17/09/2021 34 min

Listen "What It's Like Being in Customer Support w/ Jodi Heen"

Episode Synopsis

Jodi and Marc talk about Balto’s Customer Support team, what it’s like being in that role day-to-day, and how contact centers will change by 2030.

Our very own Jodi Heen is Balto’s first Customer Support Advocate.
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Learn more about Balto: balto.ai