Listen "Episode 13 - Chief Customer Officer 2.0 & The Great Disrupter"
Episode Synopsis
This week, Kristen Hayer reviews:The Great Disrupter (September 19-25, The Economist)Chief Customer Officer 2.0, Jeanne Bliss Chapters 1-2If you're reading along, next week we'll be reviewing Chapters 3-5 of the book, along with a new article. This book is available on Amazon and Audible.Note: Given the great tools and visuals that the author has included in this book, we recommend getting the printed version.
More episodes of the podcast Reading For Success
Special Announcement for 2022!
22/12/2021
Bonus Episode: Interview with Rick DeLisi
10/12/2021
Ep. 41 - Digital Customer Service
11/11/2021
Ep. 40 - Now, Discover Your Strengths
07/10/2021
Ep. 39 - The Forever Transaction
09/09/2021
Fall 2021 Announcement
26/08/2021
Bonus Episode: Interview with Donna Weber
29/07/2021
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.