Community in the Digital Age - Claire Agutter

08/12/2025 29 min Temporada 2 Episodio 20
Community in the Digital Age - Claire Agutter

Listen "Community in the Digital Age - Claire Agutter"

Episode Synopsis

In this conversation, Roy Atkinson speaks with Claire Agutter about her extensive experience in IT service management and the importance of Service Integration and Management (SIAM). They discuss the evolution of IT service management, the significance of community building, and the role of fun in professional development. Claire shares insights into the business model of Scopism and her thoughts on the future of AI in the industry.About Claire's Paul Rappaport Lifetime Achievement AwardITIL® and PRINCE2® are registered trademarks of PeopleCert.