Welcome to the inaugural episode of Rarified Air! Today, our host John Paladino is joined by Randy Pallotta, the esteemed head of Sales Engineering for North America at InterSystems.In this episode, John and Randy explore the significance of the high-touch customer experience within the healthcare industry. Through captivating anecdotes, Randy paints a vivid picture of successful customer projects, revealing how InterSystems sets itself apart from its competitors through an unwavering commitment to customer success.Join us as we uncover the secret ingredients that fuel InterSystems' triumphs, illuminating their profound impact on their clients' path to success.5 essential insights you’ll glean from this episode: Why InterSystems hires for passionHow InterSystems defines their high-touch customer experienceCompelling success stories with customersWhat support as a competitive advantage looks like The impact of the high-touch model in healthcareIf you have any questions or wanna hear from a specific guest, email us anytime [email protected]

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