ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Beyond the Open Door: Listening to Our Direct Support Professionals"
Episode Synopsis
In this week's episode, John and Cynthia explore the incredible insights and untapped potential of Direct Support Professionals (DSPs).
Our conversation will cover:
Why DSPs often feel unheard within their organizations and how to change that
Practical strategies for breaking down "invisible barriers" between leadership and frontline staff
The importance of cultural awareness and diversity in our caregiving workforce
Creative ways to show appreciation that truly resonate with different people
We'll share actionable tips for creating genuine listening opportunities, whether you're a family member working with DSPs, an organizational leader, or a DSP yourself looking to make your voice heard.
Got a story about feeling truly heard and valued in your work supporting people with I/DD? We'd love to hear from you! Email us at [email protected].
Episode Transcript
Our conversation will cover:
Why DSPs often feel unheard within their organizations and how to change that
Practical strategies for breaking down "invisible barriers" between leadership and frontline staff
The importance of cultural awareness and diversity in our caregiving workforce
Creative ways to show appreciation that truly resonate with different people
We'll share actionable tips for creating genuine listening opportunities, whether you're a family member working with DSPs, an organizational leader, or a DSP yourself looking to make your voice heard.
Got a story about feeling truly heard and valued in your work supporting people with I/DD? We'd love to hear from you! Email us at [email protected].
Episode Transcript
More episodes of the podcast Quillo Pod
Replay: Creating a sense of community
23/10/2025
Finding Your Superpower with Kathy Hardy
17/10/2025
It's Not Who I Am: The Impact of Language
09/10/2025
In God we trust