In this inspiring episode, Michael Rosemann explores how organizations can move beyond mere transactional efficiency toward creating sophisticated, personalized processes. Discover the significance of adding value and the power of innovation in today's competitive landscape. Using cases across various industries, we delve into how exploring the opportunities points along a process can redefine the success of business process management. This discussion will inspire listeners to think creatively about the future of their business operations. Tune in for transformative insights on elevating process strategies.

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