Brad Jacobs is an experienced leader in the industry with a background in enabling services and support teams to optimize professional services delivery. He is currently the Vice President of Worldwide Professional Services at MongoDB, a leading modern, general-purpose database platform, designed to unleash the power of software and data for developers and the applications they build. In this episode, Brad speaks about: - The evolution of Services delivery - How customer behaviors/demands shape the world of Professional Services? - Has the shift in the importance of Customer success affected Services organizations? - SaaS metrics that matter: Traditional vs. Modern // Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursive Twitter: https://twitter.com/precursive Facebook: https://www.facebook.com/precursive/Youtube: http://ow.ly/RPxH50Chv9k

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