Beyond Assumptions:Aligning Work to Real Customer Behavior

25/11/2024 35 min Episodio 393
Beyond Assumptions:Aligning Work to Real Customer Behavior

Listen "Beyond Assumptions:Aligning Work to Real Customer Behavior"

Episode Synopsis

In this Pocket Sized Pep Talk, you'll learn:A working definition for OKR’s.  The key to goal setting!  Why so many people end up working on the wrong things.How focusing around customer's needs enables clear guidance on what to work on.How teams work through the OKR-creation process.What key principles guide your OKR implementation.How OKRs give people the autonomy to learn their way forward — to ask and then answer key questions.What implications OKRs have for leadership, management, and culture?A few mentors that helped Jeff along the way.To learn more about this guest:GUEST EMAIL [email protected] WEBSITE: jeffgothelf.comSOCIAL MEDIA: https://www.linkedin.com/in/gothelf/