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Listen "Reminding customers to collect carded parcels"
Episode Synopsis
POAAL's Bob Chizzoniti discusses the results of POAAL's recent survey on carded parcels, in particular reminding customers to collect carded parcels:
Phoning addressees to remind them to collect their parcels.
Pressure to manage storage space
Sending text message reminders to customers
Encouraging earlier parcel collection
Sending reminder notices
Improving parcel management processes ahead of peak season
Phoning addressees to remind them to collect their parcels.
Pressure to manage storage space
Sending text message reminders to customers
Encouraging earlier parcel collection
Sending reminder notices
Improving parcel management processes ahead of peak season
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