Listen "Surcharging at scale: rules, risks, and requirements for vertical SaaS platforms with Emily Tsitrian"
Episode Synopsis
Your merchants want to surcharge… are you prepared for the compliance risk that comes with it?Surcharging for one business that operates in one state is relatively straightforward. But with ecommerce and SaaS-powered payments on the rise, software companies are supporting merchants in multiple states or jurisdictions and those merchants can be serving a wide variety of customers across multiple regions.And the rules vary. Surcharging is governed by a patchwork of state regulations, card brand rules, industry norms, and customer expectations.On this episode, Yeeld Co-founder and CEO Emily Tsitrian joins Becky Kopplin for a deep dive in surcharging compliance for vertical SaaS platforms. They covered:How governing bodies monitor and enforce surcharging rules, and the devastating costs of non-complianceWho bears ultimate responsibility for surcharging compliance, and what platforms need to know before they enable it for their merchantsHow digital wallets make surcharging compliance even more difficultThe danger of treating “convenience fees” as a loophole, and why we’re likely to see increased scrutiny of convenience fees in the near futureSpecific verticals and card-mix profiles where surcharging makes sense (and where it doesn’t) The Payments Strategy Show is brought to you by Vertex and Rainforest. Vertex: The Vertical Software Conference This invite-only event and community offers networking, learning, and unique insights on go-to-market, monetization, product expansion, fundraising, and M&A. Learn more: https://www.vertexconference.com/ Get updates on LinkedIn: https://www.linkedin.com/company/vertex-vertical-software-conference Rainforest is the embedded payments purpose-built for vertical SaaS. Grow revenue with the only payfac-as-a-service provider optimized to help you drive more payments volume at higher margins, without risk or compliance headaches. Learn more: https://rainforestpay.com Connect with us on LinkedIn: https://linkedin.com/company/rainforestpay
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