Competitive Mail Services: Rebuilding Package Distribution at Loyola University

Outside-In
15/05/2024 21 min Episodio 29
Competitive Mail Services: Rebuilding Package Distribution at Loyola University

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Episode Synopsis

On Outside-IN, Regional Operations Manager Charles Riddervold shares the power of IST's problem-solving partnership. Focusing on solving faulty package distribution services at Loyola University, Charles highlights the swift implementation of the MSPT system and IST Kiosk to streamline package pick-up from 15 minutes to under two. Beyond exceptional, adaptive technology, we discuss the synergy between technology, teamwork, and client-centric approaches in delivering superior service.  

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