Complaining has never been more important. But you have to do it well.  There are fewer employees waiting for our calls or emails in call centres so it can take literally hours to get through to someone who will help us to get things sorted out. Mrs Mean tells when to call to get through and how to make sure you can be effective.   Be prepared. Be professional and do not be fobbed off. Ombudsmen can be your ally and the fees for the Small Claims Court are worth it if you are sure you have right on your side. If you've got a money saving idea you'd like Mrs Mean to get her teeth into, please send a message Please send ideas questions, tips and warnings about rip-offs to Mrs Mean through the contact page on her website: mrsmeanmoneyshow.co.uk or to [email protected] Hosted on Acast. See acast.com/privacy for more information.

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