In this episode, I sit down with Darren Chait, Founder/COO of Hugo, at their San Francisco headquarters. Hugo is a connected meeting notes platform that integrates with all your favorite tools. Darren started Hugo to solve the problem of creating a more open and collaborative team culture. We discuss product analytics, pricing strategies, the importance of storytelling and much more! A few highlights and callouts from the episode 📢:The team at Hugo recently released a book on building a 10x CultureWe mention a bunch of tools you should know about, links below:Customer comms/feedback: Intercom, Ask Nicely, DelightedProduct event tracking/analytics: Segment, Mixpanel, Heap Analytics, Pendo, ChartioRoadmapping: Product BoardGreat article about product-market fit by Rahul Vohra (CEO @ Superhuman)Good conversations about pricing. Shoutout to Patrick Campbell from Profit World, here's a cool post by Patrick about Slack's pricingConversational marketing - shoutout to DriftJobs to be done framework, Clay ChristensenCheers, Dan

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