About Maria Marciniec: Maria Marciniec is the Head Soda Jerk and owner of TATES Old Fashioned Ice Cream.  At her LaGrange ice cream shop, she creates premium ice cream entirely from scratch, handcrafting each flavor on-site to provide a true taste of nostalgia. Their shop is a destination, where families can slow down, share smiles, and enjoy the charm of a simpler, old-fashioned era. Here, a little sweetness goes a long way in bringing people together. Her journey into the food and service industry started early, growing up in her family’s food business, Mr. Quicks. Maria explored different avenues professionally, gaining valuable experience in banking, followed by a decade working in a doctor’s office at Women’s Health Care Hinsdale. Eventually, she found her way back to food when she married into the restaurant world with Dan’s Pizza.In this episode, Philip and Maria Marciniec discuss: Maintaining a positive customer experience Utilizing creative marketing strategies The value of creating a genuine connection with your community Key Takeaways:Listen to the community’s needs and preferences. Adjust your product or service according to customer feedback in order to maintain a positive customer experience. Attract new customers and reward loyal ones by utilizing creative marketing strategies. Think out of the box! Aim to increase visibility and engagement with your marketing. Support local events and non-profit organizations to build a strong community connection. Focusing on creating a genuine connection with your community is going to pay off in the future. Stand on your own feet while helping others, pay it forward by supporting local businesses. “You've got to stand on your own feet with arms around you and arms around others as well. That's the community. Got to make it on your own, but help everybody else, and they'll be helping you too.” - Maria MarciniecConnect with Maria Marciniec: TATES Ice Cream25 S. Ashland AveLaGrange708-352-4848Facebook: https://www.facebook.com/groups/2779452489030775/user/100057498577732/ Connect with Philip: Website: https://www.fornarolaw.com/ Podcast Website: https://lbmpodcast.com/ "X": https://x.com/FornaroLaw Pinterest: https://www.pinterest.com/philipfornaro/ YouTube: https://www.youtube.com/@fornarolaw3002 LinkedIn: https://www.linkedin.com/in/fornarolaw Instagram: https://www.instagram.com/fornarolaw/ Facebook: https://www.facebook.com/FornaroLaw https://www.facebook.com/philip.fornaro.3/ 

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