The Three ‘F’s of Loyalty at Air New Zealand (#651)

Let's Talk Loyalty
13/03/2025 35 min Temporada 1 Episodio 651
The Three ‘F’s of Loyalty at Air New Zealand (#651)

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Episode Synopsis

Kate O' Brien has been the General Manager of Loyalty at Air New Zealand for the past five years. Kate leads and holds responsibility for the Loyalty business including strategy development and execution, partner relationships and negotiations, airline loyalty tiers and benefits, data and analytics and P&L ownership.Hosted by Carly NeubauerShow notes:1) Kate O' Brien2) Air New Zealand3) Air Points4) Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. - Brené Brown

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