#113: Flybuys - Loyalty Lessons from Australia's Most Popular Loyalty Programme

Let's Talk Loyalty
08/06/2021 7 min Temporada 1 Episodio 113
#113: Flybuys - Loyalty Lessons from Australia's Most Popular Loyalty Programme

Listen "#113: Flybuys - Loyalty Lessons from Australia's Most Popular Loyalty Programme"

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Episode Synopsis

In this episode of “Let’s Talk Loyalty”, I summarise the great conversation I had in 2020 with Phil Hawkins, Operations Director for Flybuys - Australia's most popular loyalty programme. Phil has spent much of his career supporting its incredible success and he shared the 5 top lessons he has learned about loyalty marketing along the way.Listen to this short episode to learn Phil's lessons on truly building loyalty, and how Flybuys Australia is evolving for the future. Show Notes:1) Phil Hawkins - Chief Operations Officer at flybuys2) Flybuys coalition programme

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