In this episode of Learning Matters, host Doug Wooldridge sits down with Nikki Ward, a learning and development leader with a rich background in HR and talent strategy. After 15 years at Athena Health, Nikki shares how her journey from HR business partner to head of L&D shaped her people-first approach to training.We dive into:✅ How to align learning programs with business goals✅ Using design thinking to simplify and scale L&D✅ Creating learner personas for better engagement✅ Trends like AI, learning analytics, and microlearning✅ How to prove ROI and make training actually relevantPlus, Nikki shares powerful advice on career growth, taking on new challenges, and how leaders can better support their teams’ development.📌 Connect with Nikki Ward on LinkedIn: https://www.linkedin.com/in/nikkiwardhr/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT

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