How Supporting Staff Creates Better Member Experiences

05/06/2024 31 min Temporada 2 Episodio 2
How Supporting Staff Creates Better Member Experiences

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Episode Synopsis

Associations might face some major changes, but they continue to bring tremendous value to the professions and people they serve. They advocate for their industries, elevate the voices of experts, and give members a place to advance in their careers.At the heart of bringing these goals to life is an association’s staff.In part two of our conversation with Tracy Folkes Hanson, CAE, President & CEO of CSAE, we explore:personalizing experiences that meet members where they’re atnurturing a healthy, dynamic workplace cultureproviding professional development opportunities and pathwaysadapting to meet the evolving needs of employeesrallying around a shared value proposition and making sure every member of staff has the ability and confidence to articulate itTo follow us on social media, find us on LinkedIn or Facebook @D2L. You can also check out our YouTube channel @Desire2LearnInc for the video version of this podcast and so much more. Please take a moment to rate, review and share the podcast, and reach out with comments and ideas for future episodes.For more content like this, visit D2L.com/Learning-by-Association.Don't miss our other show, Teach & Learn, a podcast for curious educators.To learn more about how D2L is transforming the way the world learns, visit our website at D2L.com.

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