Me: Have you ever disagreed with a colleague at work? You: YES Me: Did you try to correct your colleague's perceptions, lecturing him/her about why you're right and why they're wrong? You: YES Me: And? You: It made it worse I am delighted to be joined by @David Barrett this week in my latest episode of #leadingthecoachingchange podcast to discuss how to resolve conflict with mediation David shares his philosophy on what successful mediation is about. He explains ✔️ Why arguing can be valuable ✔️ What the three common points between coaching and mediation are ✔️ The five types of courage in mediation ✔️ The two techniques to manage differences of opinions ✔️ Why it is easier to do online mediation   My favourite quote from this episode: 💬 "Every effective communication is an opportunity to build trust" If you are curious about how can help leverage your leadership strengths, please visit my website.

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