This week, I am exploring what is a difficult conversation and how perceptions and assumptions are sometimes in the way for us to remain neutral, objective and fearless.  You are not the only one. 29% of UK employees reported at least one case of isolated dispute or incident of conflict last year and 28% reported ongoing difficulties. There are many different types of difficult conversations.  What makes those conversations difficult is fear so we end up focusing on our fear at the expense of dealing the conversation.  Leaving the conflict unresolved is not the solution. It's about seeing the situation with a different pair of glasses.  A difficult conversation can become a conversation. You just 'abandon' the word 'difficult'. Yes, drop it :). In this way, you will be in control of your public health enemy number 1, your cortisone.  What would it take for you to see things differently? What simple actions can you start taking today? If you are curious about how can help leverage your leadership strengths, please visit my website.  

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