Episode Synopsis "6. Relationships"
Anne Miner, Founder and CEO of The Dunvegan Group shares her experience and perspectives on the importance of strong customer relationships in keeping satisfied customers.
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- 11. Time Management
- 8. Applying Pareto
- 10. Master TeamWork
- 9.Followup
- 7. Balancing Customer Acquisition and Retention
- 6. Relationships
- 5. Importance of Listening
- 4. The role of Leadership
- 3. Goals and Solutions
- 2. Customer Retention Strategy
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