On this episode of Insurance Sync, Bobbie Shrivastav and Laurel Jordan dive into the critical topic of fraud in the insurance industry with special guest Jeff Ferrand, Vice President of Fraud Services at illumifin. Jeff shares his journey in building and leading illumifin's fraud mitigation programs, focusing on long-term care insurance. He discusses the development of their innovative tool, Fraud Sentry, which uses machine learning and analytics to detect high-risk claims, significantly improving efficiency and accuracy in identifying fraudulent activities. Jeff also highlights the impact of fraud on the industry, the importance of technology in fraud detection, and the exciting future of combating fraud in insurance. This insightful conversation is a must-listen for anyone interested in the intersection of technology and fraud prevention in the insurance sector

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