In this episode of Insurance Sync, Stephen Collins, CEO of ManageMy, kicks of Season 6 and discusses the evolution of the insurance industry, emphasizing the shift from mere digitization to true transformation. He highlights the importance of placing the customer at the center of the insurance experience while integrating technology like AI and automation. Leadership styles that foster adaptive cultures are essential for navigating the industry's challenges, and the future of insurance hinges on relevance, affordability, and accessibility.

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