In this episode of Financial Services Online's Weekly Insurance News Wrap, Paige Estritori discusses key developments in the insurance sector. The topics include customer complaints in the life insurance sector, with term life insurance accounting for 41% of the total complaints; a landmark car insurance case where a misunderstood Ignition Key won a couple a payout from RACQ Insurance; a surge in mental health claims that has surpassed physical injuries. The industry giant, TAL, is responding with increased payouts and offering health services. Lastly, the conversation touched on growing concerns about "product phoenixing" in the health insurance industry. Paige encourages listeners to stay informed for best insurance decisions.

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