The Five Keys Elements to Delivering Great Personalised Content

25/09/2020 18 min

Listen "The Five Keys Elements to Delivering Great Personalised Content"

Episode Synopsis

In this episode, InSight reveals expert opinion and advice from world-renowned psychologist, Paul Marsden, about how brands can use AI to predict behavior and provide tailored experiences. Marsden explains how AI is able to provide better customer experiences by understanding human’s five key personality traits, the dangers of trying to manipulate people’s behavior and thoughts, and why digital literacy is more critical than ever.