In this episode of Inside Automotive, Steve Greenfield, CEO of Automotive Ventures, breaks down the current state of the retail automotive industry and explains why dealer profitability remains strong despite tariffs, economic pressure, and shifting market dynamics. He highlights how the industry has transitioned from volume-driven strategies to more disciplined, profit-focused operations, and offers practical guidance on where AI is delivering real value for dealerships.Key topics explored:Why dealer profitability remains elevated compared to pre-2020 levelsHow tariffs are impacting automakers more than retailersThe shift toward operational efficiency and stable revenue despite lower SAARPractical, high-impact applications of AI in sales, service, and CRMEvaluating new technology ahead of NADA 2026 with an ROI-first mindsetHow digital-first competitors like Tesla and Carvana are reshaping consumer expectationsGreenfield also shares examples of AI tools improving warranty processing and workflow efficiency, emphasizing the importance of adopting technologies that demonstrate measurable, strategic outcomes.Inside Automotive with Jim Fitzpatrick is powered by CBT News, your go-to source for the latest news, trends, and insights in retail automotive. Subscribe for more interviews with top industry leaders, dealership innovators, and experts shaping the future of automotive. For more content, visit CBTNews.com and follow us on your favorite podcast platform.

Ver todos los episodios