The Nature of Sales and Service

15/01/2020 8 min Episodio 21
The Nature of Sales and Service

Listen "The Nature of Sales and Service"

Episode Synopsis

Selling and buying anything is, like nature, a balance of Earth,  Air Water and Fire. Whether you're buying or selling,  understanding the nature of the Elements is helpful. Narrated by Andrew Melville, a long time friend of TetraMap and the editor of our book ‘ Develop People and Business the way Nature intended’.  It's a 9 minute episode.The TetraMap of Sales and Service includes Firm SolutionsClear QualityCalm Trust sBright  HopetThe case study included describes a car sales dealership,  who wanted to improve the performance of its sales people. Initial resistance was soon dissipated through understanding more about the nature of customers. Andrew has recently published his book - The Weave: The Surprising Unity in Difference.The Weave offers a bold new model and metaphor for navigating today’s complex world. It builds on the ancient and universal craft of weaving, to offer pathways in communication, engagement and facilitation.” The Weave gives an insightful new meaning to the flow for strategy…it makes a brilliant and clear map for 21st C thinking, I will revisit the book many times.”Sir Robert (Bob) HarveyBook: Develop people and business the way nature intended. Brett and Brett.Royalty free music: With permission from artist: Woah by Vincent AugustusEpisode length: 9 minutes Show Less