Listen "Innovating the Superior Customer Experience"
Episode Synopsis
See also Customer Experience Innovation webcast version. Customers in the information age are savvy, discerning and demanding of solutions that address their full spectrum of needs. A key to cracking the code for superior market positioning is innovation of the customer experience. Beat your competition in ways that are hard for them to copy. See blog at Customer Experience Optimization: (24:09)
More episodes of the podcast Improving Customer Experience
Employee Engagement in Balanced Scorecards
22/07/2010
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.