ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "CEM: High ROI by Leveraging Customer Data"
Episode Synopsis
How to get higher return on investment from customer surveys and other customer data, and simultaneously improve customer experience. From the blog Customer Experience Optimization:(3:49)
More episodes of the podcast Improving Customer Experience
Employee Engagement in Balanced Scorecards
22/07/2010
In God we trust