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Listen "The Accidental Hotelier: Tracy Martin on Sales, Solo Ventures, and Staying Power"
Episode Synopsis
In this episode of the Hotelier Huddle, Shannon Knapp interviews hotel sales and marketing leader Tracy Martin, founder of the Wisdom Well, discussing her journey in the hospitality industry, the transition to hotel consulting, and the importance of integrity and guest experience. They explore sales strategies, the challenges of going solo, and the unique demands of hotel management, culminating in a toast to hoteliers everywhere.00:00 Introduction to Tracy Martin 04:58 Evolution to Hotel Consultant: The Wisdom Well10:11 Sales Challenges in the Hospitality Industry14:59 Navigating Career Progression in Hospitality20:07 Managing Guest Complaints and Expectations24:57 The Entrepreneurial Leap: Going Solo30:11 Final Thoughts and Toast to Hoteliers
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