How 'Little Ideas' can make a BIG difference!

27/09/2009 5 min
How 'Little Ideas' can make a BIG difference!

Listen "How 'Little Ideas' can make a BIG difference!"

Episode Synopsis

[[:encoded, "On a recent service excellence site evaluation of a call centre in a large Australian based financial institution, Gary Ryan discovered how a couple of 'little ideas' can make a BIG difference to performance and the bottom line during difficult economic times."]] If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan