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Listen "EP98: AI, Pricing, Supply Chain, Loyalty and First Thoughts on 2026 with Justin Honaman, AWS"
Episode Synopsis
In this episode, Wendy Liebmann talks to regular guest Justin Honaman, Global Head, Restaurants, Retail & Consumer Goods Business Development at Amazon Web Services, about what’s now – and next – as technology transforms retail and consumer goods businesses.They discuss:Retail sales and the tension between inflation, tariffs and spendingManaging pricing as shoppers shop and buy across multiple channels, with agentic AI guiding their journeyBuild loyalty and deliver customer experience as shoppers buy across so many channelsThe normalization of chaos: who are the retail winners – and losersPlanning for the next disruption, and 2026Send us a textVisit our website for transcripts, links mentioned on this episodes, and video podcasts. Subscribe and rate us with your favorite podcast app!
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