In this episode, Wendy Liebmann and Justin Honaman (Amazon Web Services) dive into the chaotic yet exciting world of retail and technology as 2025 wraps up. From AI’s real-world impact on commerce to the rise of “agentic AI,” they explore what’s truly changing the business—and what’s just hype. They also touch on talent, innovation, loyalty, and what brands should expect heading into NRF 2026.Highlights:How retailers and brands are preparing for Q4 2025 and beyondWhat “agentic AI” really means for commerce and customer experienceWhy data, not just technology, is key to resilience and growthThe talent challenge: hiring and training in the age of automationInnovation meets pragmatism—how to balance AI efficiency with human connectionWhat to expect at NRF 2026 and the next wave of retail transformationSend us a textVisit our website for transcripts, links mentioned on this episodes, and video podcasts. Subscribe and rate us with your favorite podcast app!

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