EPISODE 15AI builder Shuja Keen joins Kevin and Jason to trace his 20-year journey from building offshore labor forces to AI-native operations. He explains how falling bandwidth costs kicked off globalization, why today’s custom LLM agents are ready while people and processes lag, and how an abundance mindset lets founders redesign workflows instead of bolting AI onto old playbooks. Using metaphors like orthotics that adapt to your feet, Shuja shows how bespoke software, not one-size-fits-all packages, will unlock personalization in healthcare, education, and beyond—and urges founders to stop selling car parts and deliver the full “Uber” experience.CHAPTERS00:00 – Outcomes Over Tools: The Uber Analogy04:31 – Onshore → Offshore → AI: Shuja’s 20-Year Lens11:32 – Custom Software & the Abundance Mindset17:06 – AI’s Impact on Healthcare, Education & Inclusion21:02 – Founder Playbook for 2025LINKSConnect with Shuja Keen786 Ventures • LinkedIn • X/TwitterStay Connected with Founder ModeSubscribe to our newsletter: foundermode.kit.comConnect with KevinLinkedIn • X/TwitterConnect with JasonLinkedIn • X/Twitter

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