In this conversation, Shauna explains why data isn’t just charts and graphs—it’s storytelling with a human at the center. She walks us through finding co-occurring diagnoses (like diabetes and bipolar disorder), the impact of meds that interact, and how a whole-person view helps care teams treat people, not symptoms. We dig into her “Member 360” initiative, how AI speeds clinical context, and the mindset shift from reporting numbers to driving action. We also cover her backstory as a teenage mom who taught herself to code, her leadership style for developing analysts, and how to turn datasets into decisions that change real lives. Along the way, Shauna talks about challenges partnering with clinical stakeholders, setting agile data goals (“tell me where to go; I’ll map the route”), and what’s next—including finishing her book and exploring creator income streams.
 
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