In this episode of The First Day from The Fund Raising School, host Bill Stanczykiewicz, Ed.D., welcomes digital fundraising expert Michelle Boggs, MBA, CFRE, Executive Nonprofit Industry Adviser at Classy from GoFundMe, to explore the ever-shifting world of online giving. With 20 years of frontline fundraising experience and insider knowledge from one of the biggest names in crowdfunding, Michelle helps listeners understand how digital strategies are evolving, and what nonprofits must do to keep up. From peer-to-peer campaigns to influencer-driven generosity, today’s giving landscape looks more like TikTok than a gala dinner.

Michelle breaks down the rising cost of donor acquisition and the fading returns of traditional outreach, urging fundraisers to embrace earned media and social trust. Owned channels like email lists and websites still matter, but it’s those earned interactions, influencers sharing your mission and online communities buzzing about your cause, that now pack the biggest punch. And no, you don’t need Beyoncé to back your annual fund. A board member, a volunteer, or a passionate donor can be just as effective if they’re well-positioned and engaged online.

Trust, Michelle explains, is the beating heart of digital fundraising. GoFundMe’s Social State of Giving Report shows that over half of Gen Z trusts “impact creators” to guide their giving, individuals who use their networks to mobilize support. Sharing a campaign online isn’t just good vibes; it translates to real dollars. In fact, each share can yield an average of $100 more toward a fundraiser’s goal. It’s not just about who gives, it’s about who shares the giving opportunity and how easy you make that experience.

Speaking of ease, Michelle stresses the importance of a frictionless donation process. If your donation page isn’t mobile-friendly or doesn’t accept multiple payment options like Venmo, PayPal, or digital wallets, you’re missing out. Today’s donors expect their giving experience to be as smooth as ordering their morning coffee. Bottom line: generosity isn’t fading, it’s changing. And nonprofits that adapt by embracing digital tools, online influencers, and trust-based engagement are the ones poised to thrive in this new philanthropic era.

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